top of page
Nail Glitters

Salon Policies

Cancellations

Your appointments are very important to our team of professionals. We ask that if you must cancel or reschedule your appointment, you give at least 24 hours notice so that we have the opportunity to offer your reserved time to another client on our waitlist. We understand that sometimes emergencies happen, and it’s not always possible to give adequate notice.  However, be aware that if you repeatedly cancel appointments without proper notice, we reserve the right to not accept you as a client.

We ask that you please reschedule or cancel at least 24 hours before the beginning of your appointment or you will be charged a cancellation fee of 100% of the cost of your service.

Re-Do’s 

We always want you to be happy with your service! If you are ever dissatisfied with a service, please let us know within _3_ days and we will be happy to reconsult with you and make a change if need be.

After 3  days all services are final & there will be a charge for any change in service.

Late Arrivals

Scheduled appointments have a 10 minute grace period to allow for unpredicted traffic or parking difficulties. If you anticipate that you will be late, please call ahead to see if we have the availability to complete your service in full. One late client can throw off our entire schedule and cause our other clients to be late for their commitments. Therefore, if you arrive more than 10 minutes late, we reserve the right to refuse  services. If we are able to service you after the 10 minute grace period there will be a $15 late fee added to your total.

 

Premium Appointment Times 

The Salon  is open: Tuesday 2-8, Wednesday & Thursday 11-7, Friday 11-6, Saturday 11-4

If possible, we are happy to make accommodations for early, late evening, or Monday appointments.  Please note, for this service accommodation, an additional fee of $35  will be charged. The client is responsible to confirm those charges with our front desk coordinator before booking your appointment.

 

Payments

We only accept cash and debit/credit card as payment. A $3 fee added for card payments.

Tipping

Though tipping is not not required, our technicians GREATLY appreciate them! If you are happy with your service, tips can be accepted via CASH. We DO NOT accept tips on debit/credit cards. 

 

Gift Cards/Gift Certificates

No cash advances: You cannot obtain any cash advance with your Gift Card or redeem your Gift Card for cash.

Validity and expiry of Gift Cards: We are not liable to redeem any Gift Card that is presented for redemption after the expiry date.

Lost or stolen Gift Cards: Treat your Gift Card like cash. Lost or stolen cards cannot be replaced or refunded.

Respect

The Salon  is a luxury nail salon with the goal to provide ultimate relaxation and quality to all clients. Please be courteous if you’re getting nail art as too much movement can delay your appointment time and set back the quality of the design. We all have busy schedules, please help us ensure a calm & peaceful environment inside the salon.


 

We Reserve the Right to Refuse Service To:

  • Anyone with a nail condition we suspect may be contagious

  • Anyone with open or infected wounds on the treatment area

  • Anyone in ill health that we may suspect may be contagious, or we fear could be harmed by our service

  • Anyone more than 10 minutes late for an appointment

  • Anyone demonstrating inappropriate behavior to our nail technicians and other customers

We thank you for your understanding!!

bottom of page